Your questions, answered honestly

We welcome seniors aged 55 and above who are medically stable — including wheelchair users, those needing help with daily living, and those with mild to moderate dementia. We are a residential care centre, not a hospital, so we cannot accept residents needing tube feeding, catheter or stoma care, dialysis, continuous oxygen, or intensive medical treatment. Our team confirms suitability through a short pre-admission assessment.

Accommodation, basic care services and daily living arrangements, four nutritious meals a day (every meal with soup), daily housekeeping and laundry, weekday activities, and safety monitoring with an emergency bell and 24-hour CCTV.

Nearly every room comes with an attached private bathroom, and every room has an outside-facing window for natural light and air. Two rooms (the ground-floor 6-sharing room and the 2nd-floor 3-sharing room) instead enjoy step-free access to well-appointed shared bathroom facilities.

Our professional care team is on duty 24/7, with caregivers trained in Basic Life Support (BLS), CPR and First Aid. A registered nurse conducts weekly rounds, health is managed with regular assessments, and our target caregiver ratio is 1 to every 3–4 residents.

Weekdays bring daily brain-boosting activities — memory training, games, hand-eye coordination, music interaction, and art & craft — alongside daily morning exercise. Weekends are free and easy for family visits and rest. We also host four free events a year: Chinese New Year, a Parents' Day outing, the Mooncake Festival, and Christmas.

Family are welcome daily from 10 AM to 7 PM, with quiet time from 1–3 PM so residents can rest.

Day care runs 7 AM – 7 PM at RM160 per day including four meals. Book by 5 PM the day before. Passes (all valid 1 month): 5 visits RM765, 15 visits RM2,175, or a monthly pass at RM4,140 — passes are non-transferable and non-refundable, and unused visits expire after the validity period.

Please pick up by 7 PM. After that, RM10 applies per 30 minutes (or part thereof). If a guest is still with us after 8 PM, the visit converts to a Short-Term Stay billed at RM250/day, with pick-up the following day — so every guest always has a proper bed for the night.

Short-term stays (RM250/day including four meals) are assigned to available rooms, so a specific room type can't be reserved. A medical bed can be added at RM50/day; once selected, it cannot be changed to a normal bed during the stay. Staying 8 days 7 nights? You get one extra night free — added on to your stay.

Start with a WhatsApp message or the enquiry form. We'll send a short intake questionnaire, arrange a care assessment, and invite you to tour the home in Country Heights. Move-in requires the first month's fee plus a 1.5-month refundable deposit.

We are a Christian-owned home that warmly welcomes residents of all faiths. We are sensitive to Chinese customs — beds are never placed facing the door — and religious texts are welcome. For everyone's safety, incense burning is not permitted indoors.